Most broadly, my research interests are trans-disciplinary in nature and relate to technology implementation barriers and opportunities at the intersection of public policy, information technology adoption and innovation. Additionally, I am interested in the functioning of communities and virtual groups. My current research projects focus on the role of policy in advancing technology and universal accessibility goals for persons with disabilities and the aging, including e-accessibility, telework and Americans with Disabilities Act (ADA) compliance, institutional change in higher education, institutional issues involved in public sector information policy development, state and local government use of information and communication technologies (ICT’s), and the operation of communities of practice and online communities in virtual environments.
The other major emphasis of my research over the last decade has been on e-learning, telecommunications and ubiquitous computing policy, virtual collaboration as an accommodation, and learning communities. The research approaches I tend to use include online data collection and e-Delphi methodology, focus group, survey, and interview methodologies.